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Playbook : Getting Started with Policy Co-design
Getting Started with Policy Co-design is the result of, and a reflection upon, a specific policy co-design process with the department for Culture in Jalisco, Mexico that took place across 2020-2021....
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No Minor Thing
What can designers do to help combat the sexual exploitation of children? That is the question posed by What Design Can Do in collaboration with the Dutch Public Prosecutions Service (OM), the Ministry...
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Changing the role of plastic in our daily lives
Most people living in today’s society find it hard to go without the use of plastic, or even to reduce their use of plastic. Various media have recently shed a spotlight on how our usage of plastic has...
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Human scale and potential
Every year STBY attent the Service Design Global Conference with great interest. At this annually organised conference, lots of new service design insights, projects and tools are shared. Also this...
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Combining digital and physical diary methods
Recently we carried out a study with a mix of three of the most used and recognised qualitative methods: a diary study, in-depth interviews, and co-creation workshops. The rationale for this blended...
View ArticleSTBY case study on experiencefellow.com
A STBY case study is published on the website of ExperienceFellow. STBY used the mobile ethnography tool ExperienceFellow in order to get a better understanding of the perspectives of Dutch people on...
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Innovating the Candidate Journey
Customer centric innovation is a common practice in design research today, and can be seen as an evolution of that is employee centric innovation. Thinking of organisations’ employees as customers who...
View ArticleGOOD is coming to London again!
As the founder and partner of REACH network, STBY is happy to announce that following on the success of previous related events around the world, GOOD is coming to London again! This 1-day conference,...
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Can a robot become your best friend?
There is no escape: our futures will be more and more digitalised. What position are you taking towards the fast growing digital world we live in? While technology seems to be something we can’t escape...
View ArticlePaper: Imagining speculative care and support futures
MyFutures was a 2-year academic-public-private project (2016-2018) to create services and tools that take the future thinking and making skills of designers and put them in the hands of the people who...
View ArticlePaper: Learning and practicing in service design
At the ServDes2018 in Milan, the global academic Service Design conference, Bas Raijmakers was invited to be Chair of the Learning & Practicing track, with Ana Meroni and Alessandro Deserti. The...
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Art and cutting-end technology as means to evidence injustice
How to use art and new-media as a mean to collect and articulate the evidence of social or ecological injustice? New technologies such as 3d modelling and advanced sound techniques make it possible to...
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Discovering new opportunities for financial services
STBY was asked by a Dutch financial institution to carry out design research to support the creation of new service concepts in relation to housing. Our exploratory research focused on exploring...
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